Our Services

We offer a range of services to satisfy the internet needs of your small  business. Perhaps you don't have a website at the moment at all and don't know where to start. Or maybe you already have a website but you want it to deliver more in the way of sales, customer feedback, advertising and promotion. Whatever your situation we can help you move your business into the twenty first centuary by providing a "one stop shop" for all your internet business needs.

We can offer:

Basic hosted website with your own domain name

Today, people expect to find your business on the internet. For many it is the first place they will look. They expect a range of information to be at their finger tips from your website, such as:

- where are you located?
- what do you do?
- what do you sell?
- how can you be contacted?
- can I buy online?
- when are you open?

With the rapidly evolving mobile internet people even expect to be able to acquire this information online on the move. You really need to give your business a fighting chance in this environment. Many business directory listings offer a web link to your website. At least you should have a place for this to go with basic information about your business and services.


E-Commerce

Sell, sell, sell, thats what business is all about. Want to start selling your products or services online? We can help you set this up in what ever way you want for your business. We can provide attractive online shopping environments, allowing customers to browse your products and services and then pay for them there and then online. Your website works for you 24 hours a day, 365 days a year. It allows customers to see what you have to offer outside of business hours and place an order quickly and simply. We can provide a whole range of options here, from an "add-on" online shop and  payment service integrated into your existing website, through to an all new bespoke website tailored to your specific products or services.

 

Customer Relationship Management (CRM)

Another way to really make your website work for you is by taking advantage of CRM features. This hinges around a database of gathered customer information. This includes careful organised storage of not only existing paying customers but also interested people who visit your website and are your future customers. The CRM aspects of a website help you to capture this information automatically and store it in such a way that you can make valuable use from it. Examples include:

- using CRM techniques such as information and news letters to get people to sign-up
- run CRM reports on who bought what
- run CRM reports on seasonal and event purchase trends
- run CRM reports of purchase based upon region
- use CRM report information to deliver targeted email advertsing
- use CRM report information to propose related products

These are just a few examples, depending on what information you capture, there are many many possibilities for gathering and using purchasing trends. The needs will vary depending upon your personal business needs.


Promote and Advertise

You can make your website work for you in other ways too. We can provide you with as much editable content as you like on your website. Some people just want a low maintenance website that sits advertsing your products and services day in day out. Others running e-commerce shops will be updating their products and pricing all the time. Another exciting way to make your website feel upto date and alive is to offer more dynamic content. We can provide forums, blogs, news letters, articles, rotating photography and much more. Its your website, its your choice.

How about advertising, not just your own products but also for others? There is money to be made through allocating small areas of your website to advertising and this can provide you with additional revenue streams. We can help you with this.


Search Engine Optimization (SEO)

Although in its own right a website can provide useful additional information by being referenced in other forms of promotion campaigns, it can also work for you by being easily discoverable through other means, such as directories and search engines. To facilitate this we offer search engine optimization (SEO) services to promote your website online and help natural discovery of your website through search engines.


Website Hosting and Management

Whatever your website looks like or does it needs to be managed. You will expect your website to have its own domain name, be up and accessible 24 hours a day and in the case of e-commerce websites or CRM databases it, above all, needs to be secure and backed up. We offer a full hosting service for your website, insuring your data is safe, accessible and secure. This allows us to provide a true end-to-end service and be a 'one-stop-shop' for all your internet business needs.